Zoom

Zoom is a comprehensive communications platform that provides video conferencing, team chat, phone services, and collaboration tools through its unified Zoom Workplace solution. The platform serves businesses of all sizes with features including meetings, persistent chat, document sharing, and contact center solutions for customer support.

The company positions itself as an AI-first platform that integrates artificial intelligence capabilities to enhance productivity through features like meeting summaries, automated follow-ups, and streamlined workflows. Zoom supports both hybrid and remote work environments with reliable video conferencing technology and cross-channel communication tools.

Zoom serves diverse industries including healthcare, education, sales, and marketing teams, offering specialized solutions like telehealth communications and contact center services. The platform consolidates multiple communication methods into a single solution, supporting phone, chat, email, SMS, and video interactions across various business functions.